Get in Touch With Us
Got a question about one of our reviews, spotted something that looks off, or want to suggest a site we should look at? This page covers how to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the quickest route to a real answer. Send your message to [email protected] and a member of our team will read it and respond directly — we do not rely on canned auto-replies to stand in for an actual conversation.
A short line explaining what your message is about helps us route it to the right person and get back to you faster. If your question relates to a specific casino, include the name so we can check the relevant review before replying.
What We Can Help With
- Review questions — Want more detail on how we scored a particular site, or why one operator ranks above another? Ask and we'll explain the reasoning behind it.
- Corrections — Crypto casinos change their bonus terms, supported coins, and licensing details fairly often. If something on the site looks outdated, tell us and we'll look into it.
- Content suggestions — If there's a topic you'd like covered, such as a coin we haven't discussed or a comparison you can't find elsewhere on the site, let us know.
- General site feedback — Anything that would make the site more useful to you as a reader is worth telling us about.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, say so in your message. We will point you toward support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER, which is free and confidential.
What We Can't Do
We're an independent review and comparison resource, not a casino operator, a crypto exchange, or a customer support desk for the sites we cover. That means a few things are outside what we can help with:
- We can't access, action, or resolve issues with your account at any listed casino — account, deposit, and withdrawal issues need to go to the operator's own support team.
- We can't offer legal or tax advice about gambling winnings or crypto gains. For questions on either, speak with a qualified professional; US players are generally liable for tax on gambling winnings and crypto gains, but the details depend on your situation.
- We can't confirm whether a particular site is legal to use from your specific state. Offshore crypto casinos operate in a legal grey area for US players — they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. Checking your own state's laws is on you.
How We Handle Your Message
Every email is read by a person, not a filter. We try to reply within a couple of working days, though it can take a little longer if we're mid-way through updating a batch of reviews or during particularly busy periods. If your enquiry needs more digging — say, a licensing detail we need to verify — we'll say so rather than guessing.
If you're comparing sites and want a broader look before reaching out, our roundup of trusted non-GamStop casinos in the UK may also be useful, alongside the rankings and write-ups elsewhere on this site.
Before You Get in Touch
A few things are worth keeping in mind while you browse or play:
- Everything on this site assumes an audience of legal gambling age — 18 or 21 depending on the site and your state's rules. Nothing here is intended for anyone under that minimum.
- Crypto values move. Holding BTC, ETH, or another volatile coin while you play means your balance can shift in dollar terms independent of anything that happens at the table or the slot.
- Offshore sites don't always offer the same self-exclusion tools or player protections that state-regulated US operators do, so it's worth checking what a site actually provides before you rely on it.
- Gambling should stay entertainment, not a way to cover expenses or chase a loss. If it stops feeling that way, 1-800-GAMBLER is there around the clock.
Thanks for reading, and for taking the time to reach out. We'll get back to you as soon as we can.